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SunnySide Heating and Air Conditioning Customer Service

The philosophy of SunnySide is clearly seen in all of our day to day operations and decisions that drive our company forward as we continue to build long-term relationships with our customers. Since our founding, the four pillars of our customer service have been availability, experience, honest pricing and quality products.

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Building A Partnership for the Future


When a family in need contacts us, they are always greeted by a live, friendly voice no matter when the call comes in—24 hours a day, 365 days a year. Here at SunnySide, we have eliminated answering machines to better serve our customers, because furnaces and air conditioners do not comply with the standard 9-5 workday. Neither do we. When you need answers, whenever that may be, our professional service staff will be ready to take your call and dispatch our experienced technicians at a moments notice.


Beyond availability, SunnySide strives to provide the people of Toronto and surrounding areas with not just quality workers but the best certified technicians in the city. HVAC maintenance, repair, and installation is a skill developed like any other through instruction and practice. With over 25 years in the business, SunnySide has served thousands of costumers in Toronto and the Surrounding areas.

Honest Pricing

When it comes to pricing, we do not hide behind fine print or hidden fees. We offer competitive pricing, with no extra charge for services performed on nights, weekends, or holidays. We charge by the job, not the hour. The price we quote is the price you pay.

Superior Products

The final component of our customer satisfaction mission is to provide superior products for our clientele. No matter how considerate we are in the purchasing, maintenance, and service process, it would not be a job well done unless we supplied the best equipment available. For that reason, SunnySide offers great warranties and installs only the most trusted industry products such as Keeprite, Navien, Weil McLain, Bradford White and many more high quality brands.